What it does
Most meeting-summary tools produce a generic transcript with a paragraph at the top. Meeting Summarization produces a useful summary: what got decided, what someone is now expected to do (and by when, and whether they agreed), what questions are still open, and what was deferred.
The output is structured — section headings, named owners, due dates where promised — and addressed to the right recipients. A sales call summary goes to the AE and the sales manager. An internal ops review goes to the team and the owner. The agent knows the audience.
When to use it
- Sales calls — output is a deal-room update plus a follow-up email draft in the rep's voice
- Internal meetings — output is a team-readable summary with owners
- Client check-ins — output is a client-facing recap and a private internal note
What it doesn't do
It does not pretend to be a court reporter. The output is not a full transcript. If verbatim is required, pair this with a transcription service.
How it works
The skill ingests a transcript (live or post-hoc), classifies utterances by type (decision, commitment, question, deferral), assigns owners from the participant list, and renders the structured summary in the business's voice. Routing rules determine who gets which version.